Shipping & Delivery
🌍 Global Shipping Commitment
At Hoygi, we proudly offer international shipping to over 200 countries and regions across the globe. Our mission is to bring premium beauty and skincare products to every corner of the world.
We are committed to delivering exceptional value and outstanding service to each and every customer, regardless of location. As our brand continues to grow, so does our dedication to meeting the unique needs of our global community — ensuring each package is handled with care and precision.
📦 Customs Disclaimer
Please note that customs duties, import taxes, or any additional fees imposed by your local government are the sole responsibility of the customer.
By placing an order with Hoygi, you acknowledge and agree that one or more packages may be shipped to you from international warehouses and may incur customs fees upon arrival. We aim to provide full transparency and help you stay informed during every step of the shipping process.
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|---|
| United States | 7-15 Business days |
| Canada / United Kingdom / Europe | 7-15 Business days |
| Australia / New Zealand | 7-15 Business days |
| Mexico / Central America / South America | 15-30 Business days |
📦 Tracking Information
We prioritize transparency and efficiency throughout the shipping process. Once your order has been dispatched, you will receive an email with your tracking number and link.
If you haven’t received your tracking details within 5 days of placing your order, please don’t hesitate to contact us. Our support team is here to assist you every step of the way.
🔄 Tracking Status Update
We understand the excitement of waiting for your order. Please note that some shipping carriers may take 2–5 business days to update tracking information in their systems.
If it’s been more than 5 business days since your purchase and no tracking updates are available, feel free to reach out. We are committed to resolving any concerns as quickly as possible.
💡 Reminder: All Prices Include Taxes
All prices listed on our website are tax-inclusive. That means you will not be charged any additional taxes at checkout — ensuring a smooth and hassle-free shopping experience.
If you have any questions or need support, our customer care team is always ready to help.